We are also pleased to announce the winners for April's Employee of the Month: Kevin Nabbs for Projects and Group and John Piercy for Property Care.
Projects – Kevin Nabbs
Nominated by Mary-Anne Clayton for his 'enduring cheerfulness and helpfulness,' Kevin works tirelessly resolving a range of IT issues across the firm. He often works on the front line, solving business critical IT issues, helping Dodd Group run smoothly. Kevin was also a member of the Head Office support team for the Defence Services Contract. He was instrumental to the success of the Defence Services Transfer in the days following mobilisation. He made himself available to assist with the setting up and management of the new processes for this contract, happily contributing his vast expertise. Thank you on behalf of all who you have supported at Dodd Group. Your help is very much appreciated!
Property Care – John Piercy
During his short time working on the Solihull Community Homes Sprinkler project, John has made significant impact on the success of the contract. He has worked hard to develop a positive relationship with the customers, increasing customer satisfaction to 100%! John often works outside of core hours to support the property access rates, often picking up and dropping keys off early in the morning or late at night. For example, John arranged to collect a tenant's keys at 11.30pm after a complaint about the lighting. He arranged for electricians to access the property at 8am the following morning, who identified and resolved the issue for the tenant. The tenant showed his gratitude for his help through a compliment letter issued to the client. Well done John!