Residential

Nationwide experience in residential projects and ongoing property care

Working in over 360,000 homes nationwide, much of our planned and responsive maintenance business comes from returning clients or renewed contracts with local authorities and housing associations. We also have an unrivalled understanding of the supported living sector and the importance of maintaining facilities so that the specialist or complex needs of the residents can be met.

We align our customer care ethos with the TPAS Resident Engagement Standards for Contractors.

We have also completed an extensive range of projects in the residential sector and understand the importance of providing efficient homes.

Our Residential Sector Expertise

• Domestic Property Services
• Major Projects
• Decarbonisation
• Facilities Management
• Retrofit & Building Services

Creating safe, respectful environments for care and independence

We work with housing providers that specifically look after the elderly and those that need additional care, including medication, sensory stimulation and personal care. Individuals are also supported in accessing community services and meaningful day activities which provide new experiences and challenges.

Understanding that service provision priorities are different, our staff are thoroughly trained in safeguarding, dementia awareness, patience, respect and understanding. They are empowered to find flexible solutions to accommodate customers with differing vulnerabilities, learning disabilities and other needs.