Recruitment of outstanding personnel is key to maintaining the reputation for excellence
Contract: Full-Time (Permanent)
First advertised: Tuesday, 5 Apr, 2016

Area: Midlands

Job type:
Full-Time (Permanent)


Reference: PD/BCC

Date added to website:
Tuesday, 5 Apr, 2016



Gas Service & Repair Engineer Required:

The main purpose of the role is to attend to service and breakdown work as a representative of the company, working efficiently to solve any problems and to ensure service provision for all customers in a timely and safe manner.

The Person:

· Excellent communication skills - confident with interacting at all levels

· Being able to work on your own initiative

· Experience in servicing/maintain different types and /or makes of boilers

· Excellent attendance record

· Full driving licence

General Responsibilities:

Including but not limited to:

· Plan day based on allocated calls and locations

· Ensure personal and equipment presentation is in accordance with company standards

· Take necessary actions to safeguard customer premises and possessions

· Correctly identify boiler faults and carry out rectification work using equipment provided

· Follow correct procedure for ordering parts

· Carry out routine services to manufacturers instructions and clients requirements

· Any contraventions to Gas Safety Regulations to be reported and documented

· Liaise with the resource planner/deployment specialist, parts assistant, and call centre, local office staff with regards to further actions on calls

· Deal with customer service queries at source

· Complete the required fields on the PDA/Tablets in respect of receiving and closing calls, forms etc.

· Ensure maintenance of company property according to procedures and using resources available

· Participate in the out of hours emergency call out standby on rota basis

· Undertaking any such other duties as may reasonably be required from time to time for periods of high workload and sickness/holidays.

This role will be based at Kings Road Depot 150-152 Kings Road, Tyseley, B11 2AP

Hours of work are Monday to Friday – 8.00am – 5.00pm Saturday – 8.00am – 1.00pm Weekly paid position with salary discussed at interview.

CV’S to


We will not accept applications from recruitment agencies.

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